Legal
Terms & Conditions
Last Updated: 12 May 2025 · Effective: 12 May 2025
Please read these terms carefully before using our website or engaging our services. By accessing gemilangis.sbs or entering into an advisory engagement with Gemilang, you confirm that you have read, understood, and agree to be bound by these terms.
1. About Us
Gemilang is a business advisory practice based in Kuala Lumpur, Malaysia. Our registered address is Jalan Tuanku Abdul Rahman 203, 50100 Kuala Lumpur. These Terms and Conditions ("Terms") govern your use of our website at gemilangis.sbs and any advisory services you engage us to provide.
References to "we", "us", or "our" mean Gemilang. References to "you" or "your" mean the individual or business accessing our website or engaging our services.
2. Use of Our Website
2.1 Permitted Use
You may use our website for the purpose of learning about our services and making contact with us. You agree to use the website lawfully and in good faith, and not to engage in any conduct that may disrupt, damage, or impair its operation.
2.2 Accuracy of Information
We take reasonable care to ensure the information on our website is accurate and up to date. However, we do not warrant that the content is free from errors or omissions, and we reserve the right to update or remove content at any time without notice.
2.3 Intellectual Property
All content on this website — including text, layout, and design — is the property of Gemilang or used with permission. You may not reproduce, redistribute, or republish any content from this website without our written consent.
3. Advisory Services
3.1 Nature of Our Services
Our services consist of business advisory engagements, each defined by the scope set out at the time of engagement. We offer three engagements:
- Progress Review — a single-session engagement with a written overview and follow-up note (RM 590)
- Measured Growth Planning — a three-session engagement over five weeks with a written plan and budget outline (RM 1,000)
- Advanced Performance Advisory — a full quarterly engagement with sessions, documentation pack, and continued correspondence (RM 1,370)
The specific scope, deliverables, and timeline for each engagement will be confirmed in writing before work commences.
3.2 Advisory Nature
Our outputs are advisory in nature. We offer considered observations, analysis, and suggestions based on the information provided to us. We do not make decisions on your behalf, and we do not accept liability for outcomes resulting from actions you choose to take or not take based on our advice.
We are not a licensed financial institution, legal practice, or registered investment adviser. Where your situation requires legal, financial, or regulatory expertise, we will indicate this and recommend that you seek appropriate professional counsel.
3.3 Client Responsibilities
To allow us to provide useful advice, you agree to share accurate and reasonably complete information about your business when requested. Advice based on incomplete or inaccurate information may not be appropriate for your situation.
4. Fees and Payment
4.1 Fees
The fees for each service are as stated on our website and confirmed in writing at the time of engagement. Fees are stated in Malaysian Ringgit (RM) and are inclusive of any applicable taxes unless otherwise stated.
4.2 Payment Terms
Payment terms will be set out in the engagement confirmation. Unless otherwise agreed, fees are due before or at the commencement of the engagement. For multi-session engagements, payment may be split as agreed in writing.
4.3 Changes to Scope
If the scope of an engagement changes materially from what was agreed, we will discuss any adjustment to fees with you before proceeding. We will not incur additional charges without your agreement.
5. Cancellation and Rescheduling
If you need to reschedule a session, please give us at least two business days' notice where possible. We will make reasonable efforts to accommodate your request.
If you wish to cancel an engagement after it has commenced, any sessions already completed and any written outputs already delivered will be invoiced at the pro-rata rate for the engagement. We will discuss the appropriate arrangement with you at the time.
6. Confidentiality
We treat all business information you share with us as confidential. We will not disclose details of your business, finances, or operations to any third party except where required by law, or where you have given your express consent.
In turn, any written materials, frameworks, or methodologies we share with you as part of an engagement are produced for your use and should not be reproduced or distributed without our consent.
7. Limitation of Liability
To the extent permitted by law, our total liability to you in connection with any engagement or use of our website shall not exceed the fees paid for the relevant engagement.
We are not liable for indirect, consequential, or economic losses arising from the use of our website or from any action taken or not taken in reliance on our advice. This limitation does not apply to liability arising from fraud or wilful misconduct.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from these Terms or from our services shall be subject to the jurisdiction of the courts of Malaysia.
9. Changes to These Terms
We may revise these Terms from time to time. The current version will always be available on this page, along with the date it was last updated. If you continue to use our website or services after a revision, we will take that as acceptance of the updated Terms.
10. Contact
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +60 3-2693 7140
- Post: Gemilang, Jalan Tuanku Abdul Rahman 203, 50100 Kuala Lumpur, Malaysia